Suppose you paid for three items and a discount, then returned one.
The arithmetic
- The refund usually reflects what you paid for that item, after any discount applied to it.
- Shipping may be treated separately.
- If part of the payment was credit or balance, that part may return as credit.
How to check yours
Open the refund details and the price breakdown side by side. Match each line. Write down the amount you expected and the amount shown.
If the numbers still do not reconcile, contact the seller with both screenshots and your calculation.
Independent guidance. Digi Advisor Help is not Temu. This article is general information, and we cannot make decisions about your orders.