Advisors on the phone, day and night1-888-891-4022Independent. Not affiliated with Temu.

Home / Common Questions

Common Questions

About the service

What is Digi Advisor Help?

An independent, online-only advisory service that helps Temu shoppers by phone.

Are you part of Temu?

No. We are not affiliated with, endorsed by or sponsored by Temu.

Where are you located?

We operate online and by phone only, with no public office.

The phone line

When can I call?

At any hour, every day.

Does 1-888-891-4022 connect to Temu?

No. It reaches Digi Advisor Help only.

Can I request a call back?

Yes, using the form on the contact page.

Limits

Can an advisor approve my refund?

No. Only Temu can.

Can an advisor access my account?

No, and advisors never ask for your login details.

Do you guarantee results?

No. We advise and help you prepare. Temu decides.

Another question? Call 1-888-891-4022